| Pricing, Billing and Payments |
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| What kinds of payments do you accept? |
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You may pay at check-out by VISA, Mastercard, American Express, Discover or you may mail your check or money order. You may also call in and order by phone at our toll free number 1-888-462-5008.
If you mail your check, please be aware that we will not process or ship your order until all funds have been cleared. Please mail check or money orders to:
Awards USA
24260 Greenway Ave. Suite A1
Forest Lake, MN 55025
For security purposes, we ask that you do NOT e-mail us your credit card number. |
| Do I have to pay sales tax? |
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Orders shipped within the state of Minnesota will have sales tax added. If your state has sales tax it is your responsibility to pay the sales tax directly to your taxing authority. Those exempt from Minnesota sales tax need to e-mail or fax us your tax exempt certificate. |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Credits usually take 7-10 business days from the time we receive your item(s). |
| When will my credit card be charged? |
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Your credit card will be charged within 24 hours prior to shipment of your item(s). |
